Assertive Communication

I” vs. “U” Statements Using the pronoun “I” to take responsibility and to promote cooperation and understanding when making statements to others. This is in contrast to using the pronoun “you” when addressing another person. Benefits of Using “I” vs. “U”: · Allows you to take 100% responsibility and ownership of ideas and feelings · Promotes cooperation and understanding · Less threatening Negatives associated with using “YOU” statements: · Sounds accusatory · Sounds judgmental · Sounds threatening Guidelines for formulating “I” statements are: · Communicate Assertively Being assertive means that you express your thoughts, feelings and ideas in a direct, open, honest, and sincere manner. · Begin Your Statements with “I”: Get in the habit of taking responsibility and ownership for your statements by consciously beginning your statements with the pronoun “I”.

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